House rules and general conditions (outline)
Reservations and rental period
We can accept arrivals and departures on any day if the reservation is made for at least 7 consecutive nights.
Please keep our manager informed about your time of arrival so our representative can welcome you personally and hand over the keys.
We will provide you with all the necessary details once your booking has been registered after the deposit, the balance and the security deposit have been paid. The day of departure you should leave the property in a tidy state before 10 am, to allow us to do all the necessary preparations for the arrival of the next guests. In case you should want to leave earlier than planned, there won't be any pro-rated restitution of funds.
Theft and accidents
The owner cannot be held responsible for any loss or theft nor injuries/accidents which occurred at the premises during your stay.
If you leave the house, please make sure that the windows are closed and the doors are locked (including the garage door).
Please follow all the safety instructions left in the house.
In case of arising problems for which both parties are unable to find a satisfactory solution, which is highly improbable, guests are
also offered the possibility to file a complaint on line directly with the ASAE at: www.livroreclamacoes.pt